Rotating/ zooming problem SW2009 1

[sirbartoo]

90% of the people in my company have a rotate/ zoom problem with SW2008/ SW2009. This never happened in SW2006. While in a part or assy (mostly assemblies) if I select a surface and then try and rotate, my assembly rotates, but only in the small command menu box that appears after you select a surface. Kind of like picture in picture on your TV. Is this a known problem? Is there a solution? Thanks in advance.

 

[CorBlimeyLimey]

When upgrading to SW09, were the video card drivers also updated?

 

[AnnaWood]

It sounds like you have a video card problem. Are you using a SolidWorks approved video card and driver for the version of SolidWorks and Windows you are using?

http://www.solidworks.com/sw/videocardtesting.html

What are your computer system specs?

Cheers,



Anna Wood
Anna Built Workstation, Core i7 EE965, FirePro V8700, 12 gigs of RAM, OCZ Vertex 120 Gig SSD
SW2009 SP3.0, Windows 7 RC1

http://www.solidmuse.com

http://www.phxswug.com

 

[sirbartoo]

Vista Business
SP2
Xeon E5520 2.27GHz
12 GB Memory
64-bit operating system

NVIDIA Quadro FX 1800 Video Card
Driver version 8.16.11.9100

The drivers are up to date. We have also tried older drivers. We have had this problem since SW 2008. Since then, I have used 2 other computers, and I have had the same problem.

 

[CorBlimeyLimey]

While in a part or assy (mostly assemblies) if I select a surface and then try and rotate, my assembly rotates, but only in the small command menu box that appears after you select a surface.

1) Why are you selecting a surface first.

2) Which method are you using to rotate?

3) Can you post an image of the "small command menu box that appears after you select a surface".

 

[AnnaWood]

sirbartoo,

Are you running your systems with the Vista Aero Interface turned off?

If you are turn Aero back on. SolidWorks uses some features of the Aero interface. What you are seeing is a symptom of that.

Cheers,

Anna Wood
Anna Built Workstation, Core i7 EE965, FirePro V8700, 12 gigs of RAM, OCZ Vertex 120 Gig SSD
SW2009 SP3.0, Windows 7 RC1

http://www.solidmuse.com

http://www.phxswug.com

 

[sirbartoo]

CorB
1. If I were mating 2 surfaces, I would select surface 1 then rotate/pan/zoom and select surface 2.

2. I use the mouse wheel as a button to rotate.

3. Since I have changed my computer settings from Windows clasic to Aero, I have not been able to reproduce the problem. Anna, I think you hit the nail on the head. I can't thank you enough. Nice work.